HostelTraveler.com


Terms and Conditions

Welcome to HostelTraveler.com. The HostelTraveler.com website is owned and operated by Instant World Booking, which provides services to you subject to the following terms and conditions. If you visit HostelTraveler.com or use its services, you accept these terms and conditions. Please read them carefully. In short:
  1. HostelTraveler.com facilitates confirmed reservations for certain travel and tourism services including lodging and related travel activities. Your reservation is a private contract between you and the service provider. HostelTraveler.com does not own or provide any of the services you reserve. It is the service provider's responsibility to provide you the services booked.
  2. The HostelTraveler.com website is owned and operated by Instant World Booking. Reservations are confirmed only upon payment of a deposit and/or service charge to Instant World Booking.
  3. If you use this website to make a reservation, your reservation is cancelable with your agreement that you fulfill the service provider's terms of cancellation, if any.
  4. In the event of a no-show without cancellation, you are still bound by the service provider's terms of cancellation.
  5. Deposits and payments made to HostelTraveler.com are Non-Refundable, except where noted below.
  6. Notifications of reservations are instant when confirmed. Backup communication methods are provided to both customers and service providers, so that disputes claiming inability to access reservation information are never valid.
  7. In the event of errors or disputes, under no circumstances is HostelTraveler.com's liability to you, if any, greater than the amount you paid to HostelTraveler.com.
  8. If you use other HostelTraveler.com services including Affiliate Programs and IWB Payments to make or receive travel agency payments, please refer to those specific sections below.

THIS AGREEMENT is between you, the user of this Site, and HostelTraveler.com. The terms "HostelTraveler.com" and "Instant World Booking" represent the operator of this website, and are used interchangeably throughout this document.

The terms "Travel Service Provider", "Tourism Service Provider", and "Service Provider" are used interchangeably throughout this document and refer to independent third party providers of accommodation, lodging, recreation, business travel, reservation booking, transportation, and tourist services including tours, meals, and other leisure activities, etc. These service providers use HostelTraveler.com to advertise, accept reservations, receive payments or otherwise distribute their offerings. They are not owned or operated by HostelTraveler.com.

This website is offered to you conditioned on your acceptance without modification of the terms and conditions contained herein. Your use of this website constitutes your irrevocable agreement to all such terms and conditions. If you do not read or accept these terms, do not use this website.

NO LIABILITY

HostelTraveler.com does not represent that the information published on this website is free of error. In using this website you acknowledge that the accommodation details, rates, availability, and all other information relating to travel and tourism services published on this website may include inaccuracies or errors.

All reservations for travel and tourism services on this website and booked through HostelTraveler.com are made with the travel or tourism service provider and not with HostelTraveler.com. HostelTraveler.com only facilitates the booking of reservations, which are private contracts between you and the service provider. HostelTraveler.com is not a party to the contract between you and the service provider and has no responsibility or liability to you in respect of the terms of that contract, or the service provider's ability to fulfill those terms.

Prior to making a reservation, you should ensure that you have reviewed the service provider's terms and conditions, if any, and that they are acceptable to you. Following confirmation, in the event of unforeseen circumstances, errors, or misrepresentations on the part of the service provider that result in their inability to provide the services contracted for, the service provider, not HostelTraveler.com, assumes liability for payments already made, even if those payments were made to HostelTraveler.com.

THE LODGING PROPERTIES AND OTHER SUPPLIERS PROVIDING TRAVEL OR OTHER SERVICES ARRANGED BY HOSTELTRAVELER.COM ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF HOSTELTRAVELER.COM OR ITS AFFILIATES. NEITHER HOSTELTRAVELER.COM NOR ANY OF ITS OWNERS, DIRECTORS, EMPLOYEES, AFFILIATES OR OTHER REPRESENTATIVES WILL BE LIABLE FOR LOSS OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR PAYMENT FOR OR USE OF ANY INFORMATION, PRODUCTS, SERVICES AND/OR THE MATERIALS OFFERED THROUGH THIS WEBSITE, INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, INCOME, PROFIT OR OPPORTUNITY, LOSS OF OR DAMAGE TO PROPERTY, PERSONAL INJURIES, CLAIMS OF THIRD PARTIES, OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGES, EVEN IF HOSTELTRAVELER.COM, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES, OR SUCH LOSS OR DAMAGES WERE REASONABLY FORESEEABLE. UNDER NO CIRCUMSTANCES WILL HOSTELTRAVELER.COM'S LIABILITY TO YOU, IF ANY, BE GREATER THAN ALL DEPOSITS AND PAYMENTS MADE BY YOU TO HOSTELTRAVELER.COM.

If you reserve travel or tourism services through an Instant World Booking affiliate program (i.e., via a third party marketing partner), your reservation and payment are subject to these terms and conditions. Under no circumstances is HostelTraveler.com's liability to you, if any, greater than the amount you paid to HostelTraveler.com or the amount charged to you by HostelTraveler.com.

If you make payments using any Instant World Booking payment service or are otherwise charged or billed by Instant World Booking operating in a travel agency capacity or as agent for any travel or tourism service provider, your transaction is subject to these terms and conditions. You agree to pay for services reserved or provided. All payments are non-refundable, except where noted below. If your transaction was completed using a credit card, debit card or other financial account, your transaction and any liability associated with charges billed by Instant World Booking are subject to your cardholder issuer agreement or financial account agreement. Check with your account provider for these agreements. Under no circumstances is Instant World Booking's liability to you, if any, greater than the amount you paid to Instant World Booking or the amount charged to you by Instant World Booking.

The listing of any accommodations or travel/tourism services in this website is not and should not be taken as a recommendation from HostelTraveler.com or a representation or guarantee that the accommodations or services will be suitable for the user's purpose. All information about accommodations and travel/tourism services is provided by independent third parties, and HostelTraveler.com does not undertake to verify the accuracy, completeness, suitability, or legality of such information. There are many situations in which advertised or contracted travel or tourism services may be unsuitable for the user, including the financial instability of service providers, the ability and willingness of service providers to deliver contracted services, the need for travel documentation such as passports and visas, outdated travel or lodging information, health hazards in the destination country, the level and nature of crime and terrorism at the destination or at the lodging, the need for travel insurance, itinerary changes or changes in level of service, the history of accidents at the destination or at the lodging, restrictions on transportation tickets, and restrictions on payments, method of payment, or refunds. Additionally, it is prohibited for any person to publish or advertise fraudulent information on this website, which may lead to invalid or fraudulent reservations and transactions. It is the user's sole responsibility to ensure they are educated and aware of all of these risks and their remedies. HostelTraveler.com shall in no way be liable to you in the event that the travel or tourism services as described are not available, not capable of being delivered based on the above-mentioned risks, not suitable for your purpose, or in any way misrepresented in this website.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of this website, you warrant that you will not use this website for any purpose that is unlawful or prohibited by these terms and conditions. It is strictly forbidden for users of this service to publish or advertise misleading, false, unlawful, or fraudulent information on this website.

AGE AND RESPONSIBILITY

You must be of sufficient legal age to use this website and to create binding legal obligations for any liability you may incur as a result of using this website. Minors may not use this website or enter into any reservation or booking contract using the services provided by this website. You understand that you are financially responsible for all uses of this website by you and anyone else using your log-in, membership, or personally identifiable information.

BOOKING TERMS AND CONDITIONS - FOR CUSTOMERS USING THIS WEBSITE

The terms and conditions in this section apply when you use this website to reserve travel and tourism services. This means that you have completed your reservation at a HostelTraveler.com webpage, made a payment, and have received a reservation confirmation from HostelTraveler.com.
If this is not the case, and you otherwise make payments or are billed by Instant World Booking for any other travel agency service, this section does not apply. Please see the appropriate section below.

1. Making a reservation

On making a reservation at the HostelTraveler.com website, you shall pay a deposit plus a service charge for confirming your reservation. The deposit and service charge rates are disclosed to you prior to confirming your reservation. You will be responsible to the travel/tourism service provider for payment of the balance of the cost of the travel or tourism services booked by you and, where applicable, payment of taxes or service fees pursuant to the terms and conditions of trade applied by such travel/tourism service provider. Service providers may disclose their terms and conditions of payment in the information published on this website, although they are not required to do so. Your reservation is confirmed once your payment with a credit or debit card (or other online form of payment) has been accepted by Instant World Booking, the operator of this website.

2. Booking payment

No refunds. Your booking payment is Non-Refundable under all circumstances where the deposit you pay is 30% or less of the total reservation cost. Your booking payment consists of the deposit and service charge you pay at confirmation. It is Non-Refundable under all circumstances, even if you cancel your reservation.

Partial refunds are ONLY available for deposit amounts greater than 30% of the total reservation cost. If the deposit included in your payment is greater than 30% of the cost of travel/tourism services booked, a partial refund of the deposit may be available upon cancellation. In this case, a specific cancellation and refund policy will be disclosed to you prior to confirmation. Under this policy, you must cancel your booking within a specific timeframe in order to be eligible for a partial refund. Refund eligibility is limited only to the specific conditions disclosed. Cancellation fees will be subtracted from any refund you may receive. Under no circumstances will any refund be greater than the deposit and service charge you paid.

Without exception, booking payments are Non-Refundable if the deposit is less than or equal to 30% of the cost of travel/tourism services booked.

3. Who sees your information

We are required to send your information to the travel/tourism service provider with which you booked travel services so that the travel/tourism service provider knows who you are and when you will use its services. We give your name, your address, your gender (if provided), your phone number, your email address, your credit card details and of course, the details of your booking. The travel service provider requires this information to accept a confirmed booking from you. All travel service providers on whose behalf we facilitate bookings have agreed to these terms and conditions.

4. Cancellation

Cancellations may be made through this website, or by notifying the travel or tourism service provider directly. You agree that in the event that you cancel your reservation, you authorize the service provider to charge to your credit or debit card without further reference to you an amount determined by the service provider's terms, conditions, and policies applicable to the reservation. While this amount may vary for individual providers, under no circumstances will it exceed the amount due to the service provider under the original terms of your reservation agreement.

Your booking payment made at the time of confirmation is Non-Refundable, as described in paragraph 2 (Booking payment) above.

5. Failure to arrive (No-show)

If you do not cancel your reservation, your failure to arrive (no-show) by the agreed check-in date and/or time will result in the cancellation of your entire reservation. By confirming a reservation with your credit or debit card, you agree that in the event you fail to arrive by your agreed check-in date and/or time, you authorize the travel or tourism service provider to charge to your credit or debit card without further reference to you an amount determined by the service provider's terms, conditions, and policies applicable to the reservation. Under no circumstances will this amount exceed the amount due to the service provider under the original terms of your reservation agreement.

Your booking payment made at the time of confirmation is Non-Refundable if you fail to arrive, with no exceptions.

6. Notifications of changes or special circumstances

In making a reservation, it shall be your responsibility to disclose to the travel/tourism service provider directly any special needs, conditions, or circumstances that may require special facilities to be provided either by yourself or the provider. Any amendments to your reservation must be notified to and agreed with the service provider directly. HostelTraveler.com is not responsible for communicating your changes or special circumstances to the service provider.

7. After a reservation is confirmed

HostelTraveler.com will provide a booking confirmation on behalf of the travel or tourism service provider. For online reservations, a confirmation screen indicates that your booking is confirmed, including all details of the reserved service. A confirmation email is also provided. It is your sole responsibility to ensure that any email address you provide is correct, your email system is functional, and that your system will not block or use filtering devices to prevent the delivery of any confirmation email. If you do not have access to email, you may also sign in at our website to receive your confirmation information, which is saved on our secure website.

HostelTraveler.com strongly recommends you contact the travel or tourism service provider directly following confirmation to ensure that they are in receipt of your reservation, and are ready to receive you. You may communicate any supplemental personal details or requests, if any, directly to the provider. Travel and tourism service providers receive your reservation confirmation via our notification system, which includes multiple backup methods of receiving reservation information. By establishing contact directly with the service provider, you ensure no risk of miscommunication of your reservation details during the confirmation process.

HostelTraveler.com does not undertake to include or disclose charges for additional services or details of the service fees or taxes charged by the travel or tourism service provider, which may or may not be included in the service provider's disclosed rate for the reservation. HostelTraveler.com strongly recommends you check and confirm with the travel or tourism service provider the precise terms and conditions under which the service provider makes the reserved service available to you. The reservation ID number included on the confirmation should be quoted in all communications regarding the reservation.

8. Cancellation Protection (Optional)

If offered at the time of confirmation, you may choose to purchase "Cancellation Protection". This optional protection gives you the ability to change your plans as you travel without losing your reservation deposit.

The following Terms & Conditions apply for Cancellation Protection:
Protection is only valid for cancellations made earlier than 24 hours before the scheduled arrival date. Cancellations are only valid if processed online through your HostelTraveler.com account. Cancellations by telephone or e-mail are not protected. Credit for cancellation will be applied to the account identified by your User ID or e-mail address used to process your initial reservation. Credit cannot be applied to a booking made using a different User ID. Credit is only valid for bookings made online at our website and must be used within 6 months from your cancellation date. In order to use cancellation credit, simply confirm your new reservation with a payment at our website. Then, contact HostelTraveler.com via email with both old and new reservation IDs, and we will immediately apply your credit. To contact us, simply reply from your confirmation email. Credit may only be applied once. In the event of repeat cancellations you forfeit any credit already used. Cancellation credit only applies to accommodation booking deposits. It cannot be used against other charges, including service charges or fees on other purchases.

9. Gold Membership (Optional)

If offered at the time of confirmation, you may choose to purchase "gold card" or "gold" membership. Gold membership allows you to make future reservations without paying service fees. Your gold benefits are available for one year from the date of purchase. You may make as many reservations as you want with no service fees. Reservations may be made at any website owned or operated by Instant World Booking. An actual card will not be issued. To use gold membership, simply make future reservations with the same User ID used to process your initial reservation. Your gold benefits are available until the expiration date indicated at your online account. To access your gold benefits, simply log in with your User ID before making a new reservation.

10. Liability

By confirming your reservation, you agree that any liability for losses, damages, additional expenses or any claim whatsoever arising out of or in connection with HostelTraveler.com error or omission, service provider error or omission, changes in availability, insufficient availability, accommodation, health, injury, weather, strikes, fraud, service provider closings or discontinuance of service, or any other cause shall be borne by you, unless otherwise agreed between you and the service provider. Under no circumstances shall HostelTraveler.com, its owners or affiliates be held responsible for such losses, expenses, claims, or demands for refunds or compensation.

TRAVEL AND TOURISM SERVICE PROVIDERS

Travel and tourism service providers are independent contractors and not agents or employees of HostelTraveler.com or its affiliates. They use this website and its services to advertise their offerings and facilitate reservations with customers. As such, upon initiating use of any HostelTraveler.com service, travel and tourism service providers agree to and are subject to these terms and conditions. This includes initiating the use of any automated service provided directly on the internet.

Travel and tourism service providers authorize HostelTraveler.com to collect payments from customers to confirm reservations on their behalf. When instant booking methods are used, the service provider maintains a calendar of availability, and authorizes HostelTraveler.com to confirm reservations without prior notice to the provider. Travel and tourism service providers agree to the pricing and commission rates disclosed in the guides and instructions provided to them and published in this website. HostelTraveler.com has various preferred and non-preferred pricing structures, and service providers understand that they must remain in full compliance with these terms and conditions to maintain preferred pricing. HostelTraveler.com reserves the right to alter pricing to non-preferred status without notice if all terms and conditions are not met.

Reservations are confirmed once notification has been provided to the travel or tourism service provider. Notification may include one of two alternate methods, either (1) an email delivered to the email address provided by the service provider, or (2) notification online at the secure website provided by HostelTraveler.com to the service provider. Both forms of notification are provided immediately and simultaneously when a customer confirms their booking with a payment. The service provider is not required to acknowledge receipt of notification, and failure to do so does not void the confirmation. It is the sole responsibility of the travel or tourism service provider to ensure that their email system is functional, that email addresses provided to HostelTraveler.com are correct, and that no emails from HostelTraveler.com or any Instant World Booking website can be blocked by any kind of filtering device. Even if email communication fails or is unavailable to the service provider, the provider acknowledges that reservations are still confirmed instantly by the posting of confirmation information via method 2 above on the secure website provided by HostelTraveler.com. This information is available 24 hours daily during every day of the year.

Reservations confirmed through this website are private contracts between the customer and the service provider, not HostelTraveler.com. The travel or tourism service provider agrees to honor all reservations confirmed through HostelTraveler.com pursuant to these terms and conditions and the terms and conditions of trade applied locally by the provider. In the event of unforeseen circumstances, over-booking, or any other cause that results in their inability to provide the services contracted for at the price disclosed to the customer, the service provider assumes all liability for customer payments already made, including payments made to HostelTraveler.com to confirm the booking. In these circumstances, the travel or tourism service provider shall immediately (a) notify HostelTraveler.com and the guest of such inability, (b) find comparable services for their guest at a comparable price and successfully rebook the guest, and (c) deliver a written explanation absolving HostelTraveler.com and affiliates of responsibility for the service provider's failure to honor the reservation.

Travel and tourism service providers maintain information about their accommodations, services, and availability on this website. Accommodations must be in compliance with all local and international laws and regulations, including any registration or licensing requirements. Travel and tourism service providers agree that they are solely responsible for maintaining such compliance, and not HostelTraveler.com. Similarly, the information published on this website by service providers about their accommodations, services, and rates must also be in compliance with local and international laws and regulations. The accuracy of this information is solely the responsibility of the service provider and not HostelTraveler.com. In maintaining the information published on this website, travel and tourism service providers must follow the guidelines and instructions published by HostelTraveler.com for this purpose. All guides and instructions provided incorporate these terms and conditions. Failure to follow guidelines, including the display of disallowed marketing, contact, or other information, may result in the termination of a listing.

In the event of any change in the travel or tourism service provider's accommodation, services, or availability for guests, the travel service provider shall immediately update the information maintained on the HostelTraveler.com system. If a service provider is unable to honor reservations or accept guests or customers, they shall immediately notify HostelTraveler.com, remove availability from the HostelTraveler.com system, and suspend use of HostelTraveler.com's services. If an accommodation fails to maintain compliance with local and international laws and regulations, the service provider shall immediately suspend use of HostelTraveler.com's services. It is a violation of these terms and conditions to provide misleading, misrepresented, fraudulent, or unlawful information for publishing on this website. HostelTraveler.com reserves the right to terminate any travel or tourism service listing without notice at its sole discretion.

Under no circumstances will HostelTraveler.com, its owners or affiliates be liable for losses, damages, or third party claims arising out of or in connection with any fraudulent transactions made through this service. Fraudulent transactions include, but are not limited to, reservations with invalid or incorrect information supplied by the customer, unauthorized or disputed credit card charges, or reservations associated with high risk or previously fraudulent transactions.

Travel and tourism service providers, upon initiating use of any HostelTraveler.com, shall at their expense and HostelTraveler.com's request, hold harmless, indemnify and defend HostelTraveler.com, its owners and affiliates against any third-party claim or action brought against HostelTraveler.com, its owners or affiliates relating or arising out of (i) the operation of, or actions at the travel/tourism service provider's property or service location, or acts or omissions of the service provider including, without limitation, any third-party claim or action brought against any of them, arising from or relating to the service provider's accommodations or services, or (ii) the service provider's breach of this agreement.

TAXES

Travel and tourism service providers are responsible for the calculation, collection, and remittance of any and all taxes to their local taxing authorities. This includes all tourism, occupancy, and travel-related taxes. HostelTraveler.com does not collect taxes from customers and does not remit taxes to taxing authorities. Under typical circumstances, amounts collected by HostelTraveler.com from customers represent only the booking commission earned as an intermediary in the transaction, and do not include any tourism taxes. When HostelTraveler.com collects balances from customers in a travel agency capacity, HostelTraveler.com pays the travel service provider the total amount due less commissions. In all circumstances, the booking commission does not include any taxes collected on behalf of the customer or service provider. Booking commissions are discussed elsewhere in these terms and conditions, and include amounts also referred to as service charges and deposits.

When setting rates, service providers should not assume that the amount collected by HostelTraveler.com will include any taxes, regardless of whether the service provider publishes rates including taxes. If a service provider publishes rates including taxes, they must consider how the total tax amount will be calculated, collected, and remitted, exclusive of the booking commission collected by HostelTraveler.com. It is the sole responsibility of the service provider to calculate all taxes applicable to a transaction, and to remit those taxes directly to the taxing authority. If you do not understand how taxes will be collected and remitted to your taxing authority, or are unable to do so, do not use this website.

AFFILIATE PROGRAMS

For the purpose of these terms and conditions, an "affiliate" is any travel/tourism service provider, marketing partner, or third party that markets and sells travel or tourism services using webpages, links, or technology services provided by Instant World Booking. These technology services may also include webpages, links, computer code, or content provided for the use on third party websites not owned or controlled by Instant World Booking. These arrangements may all be referred to as "affiliate programs". Upon initiating the use of any affiliate program service of Instant World Booking, users become affiliates and agree to and are subject to these terms and conditions.

In affiliate program arrangements, commissions and deposits collected from customers are shared with the affiliate based on a pre-determined calculation and schedule defined by Instant World Booking. These calculations and schedules are communicated by Instant World Booking to the affiliate or are otherwise available on this website prior to the affiliate's use of affiliate program services. Payments are made by Instant World Booking to the affiliate using an agreed method and payment instructions provided by the affiliate. Payment instructions must be received and confirmed by Instant World Booking before any payments will be made. Payments are made no earlier than the first day of the month following reservation confirmation, or for deposits collected from guests in an amount greater than 30% of the total cost of travel or tourism services booked, no earlier than the first day of the month following guest arrival or service date.

Affiliates may terminate affiliate arrangements at any time by providing advance notification to Instant World Booking. If an affiliate terminates or abandons the affiliate program without notification, all payments due to the affiliate are forfeited in their entirety. Instant World Booking reserves the right to terminate any affiliate arrangement without notice at its sole discretion.

Instant World Booking provides notification and details of payments due to affiliates on a periodic basis. Under no circumstance will the payment due for a particular reservation or travel booking exceed the pre-defined affiliate percentage or calculation or the amount paid by the guest.

For cancelled reservations, or for customer failures to arrive (no-shows), Instant World Booking will provide no payment to the affiliate unless an agreement has been established to do so. Instant World Booking may agree to provide a payment to the affiliate for cancellations or no-shows, only if the deposit collected from the guest is greater than 30% of the total cost of travel or tourism services booked. In this situation, the payment will be calculated based on the specific cancellation and no-show policy disclosed by Instant World Booking to the guest at the time of reservation confirmation. In the event of any customer dispute or chargeback of a confirmation payment, Instant World Booking reserves the right to withhold payments to the affiliate for the disputed transaction, deduct the disputed amount and any penalties from future payments, or make claims to the affiliate for reimbursement of payments already made.

Under no circumstances will Instant World Booking make a payment to any affiliate for any fraudulent transactions, including reservations with invalid or incorrect information supplied by the customer, unauthorized or disputed credit card charges, or reservations associated with high risk or previously fraudulent transactions. It is strictly forbidden for any person to use an affiliate program to initiate false or fraudulent transactions or for any purpose that is unlawful or prohibited by these terms and conditions.

Affiliates, upon initiating use of any HostelTraveler.com service, shall at their expense and HostelTraveler.com's request, hold harmless, indemnify and defend HostelTraveler.com, its owners and affiliates against any third-party claim or action brought against HostelTraveler.com, its owners or affiliates relating or arising out of the affiliate's breach of this agreement.

INSTANT WORLD BOOKING (IWB) PAYMENTS

IWB Payments refers to customer payments made to Instant World Booking for services provided by travel or tourism service providers. Instant World Booking operates in a travel agency capacity, and in this role, collects payments from customers as agent on behalf of service providers. Payments may include costs billed to customers for various travel and tourism services, including accommodation, transportation, and related travel and tourism expenses including meals and activities. Payments can be billed prior to the service being provided, as in a deposit, or afterwards as a final payment. They may also include charges such as cancellation or no-show (failure to arrive) fees.

Customers making payments

Travel and tourism service providers bill customers for the cost of services they provide. When the service provider chooses to collect payment via IWB Payments, the customer provides their credit card or debit card billing information. The customer agrees to pay Instant World Booking the amount charged. All payments are Non-Refundable and subject to these terms and conditions.

The service paid for may include items categorized above, and may or may not be associated directly with a reservation booked at HostelTraveler.com (see BOOKING TERMS AND CONDITIONS above for more on reservations booked at HostelTraveler.com). IWB Payments may be used by service providers to bill you for other related travel or tourism services they provide, aside from specific reservations made through Instant World Booking's booking system. As such, communication regarding your bill may be solely with the service provider and not Instant World Booking.

Instant World Booking charges your credit or debit card directly for the amount billed by the service provider. Your cardholder statement will display "Instant World Booking" as the merchant. For purposes of your payment, Instant World Booking operates as agent for the service provider in collecting the amount they bill to you. When Instant World Booking confirms your credit card payment, the transaction details are recorded. A payment receipt is made available to you either in print form from the service provider or by email from Instant World Booking. Failure to receive a receipt does not void the transaction. Your final payment will appear on your cardholder statement. A copy of the receipt may be obtained from Instant World Booking on request.

As a credit cardholder, your transaction and any liability associated with charges billed by Instant World Booking are subject to your cardholder issuer agreement. Check with your account provider for these agreements.

By making payment with your credit card or debit card, you agree that any liability for losses, damages, additional expenses or any claim whatsoever arising out of or in connection with HostelTraveler.com error or omission, service provider error or omission, availability of services, accommodation, health, injury, weather, strikes, fraud, service provider closings or discontinuance of service, or any other cause shall be borne by you, unless otherwise agreed between you and the service provider. Under no circumstances shall HostelTraveler.com, its owners or affiliates be held responsible for such losses, expenses, claims, or demands for refunds or compensation. Under no circumstances is Instant World Booking's liability to you, if any, greater than the amount you paid to Instant World Booking or the amount charged to you by Instant World Booking.

Service Providers receiving payment

Travel and tourism service providers bill customers for the cost of their services. IWB Payments allows Instant World Booking to collect payment from customers as agent on behalf of the service provider. Upon initiating the use of any payment service of Instant World Booking, users agree to and are subject to these terms and conditions.

Payments collected by Instant World Booking are transferred to the service provider after subtracting commissions based on a pre-determined calculation and schedule defined by Instant World Booking. These calculations, commission rates, and schedules are communicated by Instant World Booking to the service provider or are otherwise available on this website prior to the use of IWB Payments services. Transfers are made by Instant World Booking to the service provider using an agreed method and payment instructions provided by the service provider. Payment instructions must be received and confirmed by Instant World Booking before any transfers will be made. Transfers are made no earlier than the first day of the month following the customer's payment date, and may be split over several months. Instant World Booking may also at its sole discretion change the transfer schedule or withhold a reserve amount to ensure that customer payments are properly confirmed and settled prior to transfer.

Service providers must maintain an active listing (advertisement) with Instant World Booking in order to continue use of IWB Payments services. Service providers may terminate IWB Payments at any time by providing advance notification to Instant World Booking. If a service provider terminates or abandons their listing or use of IWB Payments without notification, all payments due to the service provider are forfeited in their entirety. Instant World Booking reserves the right to terminate any payment services without notice at its sole discretion.

Instant World Booking provides customer payment receipts to the service provider for each transaction. The IWB Payments process includes methods for printing customer receipts and sending customer receipts by email. It is ultimately the service provider's responsibility to ensure their customers have full knowledge of the amounts they are charged, the purpose of the charge, and that Instant World Booking will be processing the charge. It is also the service provider's responsibility to ensure that customers receive a payment receipt. For certain large charge amounts, service providers are required to obtain their customer's signature. If required signatures are not provided to Instant World Booking, transfers of payments may be withheld or delayed beyond the pre-determined schedule.

Notification and details of payment transfers due to the service provider are also provided on a periodic basis. In the event of any customer dispute or chargeback of a collected payment, Instant World Booking reserves the right to withhold transfers to the service provider for the disputed transaction, deduct the disputed amount and any penalties from future payments, or make claims to the service provider for reimbursement of transfers already made. Under no circumstances will Instant World Booking transfer payments to any service provider for any fraudulent transactions, including cardholder transactions with invalid or incorrect information supplied by the customer, unauthorized or disputed credit card charges, or payments associated with high risk or previously fraudulent transactions. It is strictly forbidden for any person to use IWB Payments to initiate false or fraudulent credit card transactions or for any purpose that is unlawful or prohibited by these terms and conditions.

Travel and tourism service providers, upon initiating use of any HostelTraveler.com service, shall at their expense and HostelTraveler.com's request, hold harmless, indemnify and defend HostelTraveler.com, its owners and affiliates against any third-party claim or action brought against HostelTraveler.com, its owners or affiliates relating or arising out of the service provider's breach of this agreement.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of HostelTraveler.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of HostelTraveler.com and protected by U.S. and international copyright laws. All software used on this site is the property of HostelTraveler.com or its software suppliers and protected by United States and international copyright laws.

TRADEMARK

"HostelTraveler.com", "Hostel Traveler", and "Instant World Booking" are service marks created and owned by Instant World Booking, and are subject to U.S. and international trademark laws. All other trademarks not owned by HostelTraveler.com or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by HostelTraveler.com or its affiliates.

LINKS TO THIRD PARTY SITES

This website may contain hyperlinks to websites operated by parties other than HostelTraveler.com. Such hyperlinks are provided for your reference only. HostelTraveler.com does not control such websites and is not responsible for their contents. The inclusion of hyperlinks on this website to such other websites does not imply any endorsement of the material on such websites or any association with their operators.

INDEMNITY

You agree to indemnify and hold HostelTraveler.com, its subsidiaries, affiliates, owners, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of the website.

DISCLAIMER

ALL USE BY YOU OF THIS WEBSITE IS AT YOUR OWN RISK. YOU ASSUME COMPLETE RESPONSIBILITY FOR AND FOR ALL RISK OR LOSS RESULTING FROM YOUR DOWNLOADING AND/OR USE OF OR REFERRING TO OR RELYING ON INFORMATION, PRODUCTS, SERVICES OR MATERIALS PROVIDED ON THIS WEBSITE, OR ANY OTHER INFORMATION OBTAINED FROM YOUR USE OF THIS WEBSITE. YOU AGREE THAT HOSTELTRAVELER.COM AND THE PROVIDERS OF TELECOMMUNICATIONS AND NETWORK SERVICES TO HOSTELTRAVELER.COM WILL NOT BE LIABLE FOR DAMAGES ARISING AFTER YOUR USE OR INABILITY TO USE THIS WEBSITE AND YOU HEREBY WAIVE ANY AND ALL CLAIMS WITH RESPECT THERETO WHETHER BASED ON CONTRACT, TORT OR OTHER GROUNDS.

THIS WEBSITE IS AVAILABLE TO ALL USERS "AS IS". HOSTELTRAVELER.COM MAKES NO REPRESENTATIONS, WARRANTIES OR UNDERTAKINGS THAT THIS WEBSITE, OR THE SERVER THAT MAKES IT AVAILABLE, WILL BE FREE FROM DEFECTS, INCLUDING, BUT NOT LIMITED TO VIRUSES OR OTHER HARMFUL ELEMENTS. HOSTELTRAVELER.COM ACCEPTS NO LIABILITY FOR ANY INFECTION BY COMPUTER VIRUS, BUG, TAMPERING, UNAUTHORIZED ACCESS, INTERVENTION, ALTERATION OR USE, FRAUD, THEFT, TECHNICAL FAILURE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY, OR ANY EVENT OR OCCURRENCE BEYOND ITS CONTROL, WHICH CORRUPTS OR AFFECTS THE ADMINISTRATION, SECURITY, FAIRNESS AND THE INTEGRITY OR PROPER CONDUCT OF ANY ASPECT OF THIS WEBSITE. TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE ARE HEREBY EXCLUDED, INCLUDING WITHOUT LIMITATION REPRESENTATIONS, WARRANTIES OR UNDERTAKINGS ABOUT ANY OF THE SERVICES, INFORMATION AND/OR MATERIALS ON THIS WEBSITE, INCLUDING WITHOUT LIMITATION, THEIR ACCURACY, THEIR COMPLETENESS OR THEIR MERCHANTABILITY, QUALITY OR FITNESS FOR A PARTICULAR PURPOSE.

WAIVER

HostelTraveler.com's failure to enforce at any time or for any period any one or more of the terms and conditions shall not be a waiver of them or the rights attaching to any of them.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

HostelTraveler.com reserves the right to make changes to this site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

GENERAL TERMS AND CONDITIONS

This agreement is governed by the laws of the State of New York, USA, and shall not be governed by the United Nations Convention on the International Sale of Goods. You hereby consent to the exclusive jurisdiction of the State of New York in any dispute of any sort that might arise between you and HostelTraveler.com, its owners, or affiliates. You further agree to submit to the exclusive jurisdiction and venue in the state and federal courts located in the State of New York for all disputes, cases and controversies regarding this website, your use of this website, and your relationship with HostelTraveler.com. HostelTraveler.com makes no representation that materials on this website are appropriate or available for use in other locations, and accessing them from territories where the Content is illegal is prohibited. Those who choose to access this website from other locations do so at their own risk and are responsible for compliance with local laws, including laws regarding the transmission of technical data exported from the United States or the country in which you reside. Use of this site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and HostelTraveler.com as a result of this agreement or use of this site.

HostelTraveler.com's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of HostelTraveler.com's right to comply with law enforcement requests or requirements relating to your use of this site or information provided to or gathered by HostelTraveler.com with respect to such use.

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and agreement shall continue in effect.

This agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between the customer and HostelTraveler.com with respect to this site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and HostelTraveler.com with respect to this site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Fictitious names of companies, products, people, characters, and/or data mentioned herein are not intended to represent any real individual, company, product, or event.

Any rights not expressly granted herein are reserved.
Although HostelTraveler.com cannot monitor the conduct of its users off site, it is a violation of these terms and conditions to advertise false, misrepresented, or fictitious information on this website or use any information obtained from this website in order to harass, abuse or harm other persons, or in order to contact, advertise to, solicit or sell to any user or person without their prior express consent.

ELECTRONIC COMMUNICATIONS

When you visit HostelTraveler.com or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

MESSAGE BOARDS, BLOGS, REVIEWS, and OTHER ONLINE USER INTERACTION

In the event that HostelTraveler.com provides message boards, web logs or blogs, discussion forums, user reviews, or other venues for online user interaction on this website (the "User Areas"), you agree to use the User Areas only for personal purposes in a noncommercial manner. You shall not, without express approval from HostelTraveler.com, distribute or otherwise publish any material containing any solicitation of funds, advertising, or written solicitation for goods and services. You agree that any uploaded materials may be republished without compensation to you or any other person or entity. In addition, you warrant that all moral rights in any uploaded materials have been waived. While HostelTraveler.com does not and cannot review every message or review posted by you or any other user in the User Areas, and although HostelTraveler.com is not responsible for these posts, HostelTraveler.com reserves the right (but not the obligation) to delete, move, or edit messages that it, in its sole discretion, deems abusive, defamatory, obscene, in violation of copyright or trademark laws, in violation of these terms, or otherwise unacceptable. HostelTraveler.com does not endorse any information that may be posted on this website through the User Areas.

You agree that you must evaluate, and bear all risks associated with, the use of any messages, information, or Content associated with the User Areas, including any reliance on the accuracy, completeness, or usefulness of such messages, information, or Content. In this regard, you acknowledge that you may not rely on any Content HostelTraveler.com creates or information submitted to HostelTraveler.com by third parties, that are contained within the User Areas.

PRIVACY POLICY

HostelTraveler.com's privacy policy is hereby incorporated into and forms part of these terms and conditions.

In summary, when you make a reservation for travel accommodations or services, we provide the information you voluntarily submit in the confirmation process to the third party service provider. We never provide any of your personal information, including payment details, to any third party outside of the specific reservation process that you initiate. We will occasionally use your contact information, to inform you of new services, products, and features. You have the right to opt-out of any or all marketing and informational communications from HostelTraveler.com.

Any questions, please contact:
Instant World Booking
HostelTraveler.com
223 Wall Street
Suite 370
New York  11743-2060  USA
info@instantworldbooking.com





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